We want you to be completely satisfied with your purchase. If you're not happy with your product, we offer a 30-day return policy. Items must be unused and in original packaging. To initiate a return, please contact our customer service team at support@madefromnature.ca with your order number. Once we receive and inspect your return, we'll process your refund within 5-7 business days. Return shipping is free for defective items; otherwise, customers cover return shipping costs.

We offer free shipping on orders over $250 CAD. Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout. All orders are carefully packaged to ensure your products arrive in perfect condition. You'll receive a tracking number via email once your order ships.

Our natural products are made with the highest quality ingredients. Store in a cool, dry place away from direct sunlight. All our products are biodegradable and eco-friendly. For specific product care instructions, please refer to the product label or contact our team.